Managed IT Services refers to the practice of outsourcing IT management responsibilities to a third party (Norman
Spears, Hitachi Solutions, The Importance of Managed Services: 8 Reasons to Partner With an MSP, 2019, https://global.hitachi-solutions.com/blog/benefits-of-managed-services). During COVID, Managed IT Services has become a reliable and attractive cost-saving option for many small and medium-sized businesses for a variety of reasons. For example, many businesses are dealing with key personnel either working from home, self-quarantined at home, or offices running partially staffed at any given day of the week. As a result, this reality creates another layer of work and expertise the in-house IT professional may not have the time or ability to handle or troubleshoot. Hiring an additional In-House employee is not feasible. But Managed IT Services can help. Some business owners have reached out to RB’s Computer Service to get help with certain IT functions, particularly email issues, storage, backup and recovery, and local network issues. But they quickly learn that in addition to cost savings, Managed IT Services provide a level of proactivity and flexibility that can help their business adapt as their needs change.
Even before COVID, small to medium-sized businesses were turning to Managed IT Services to help cut costs. In 2019, the Managed IT Services market was valued at $185.98 billion, by 2025 it is estimated to grow to $356.24 billion (Norman Spears, Hitachi Solutions, The Importance of Managed Services: 8 Reasons to Partner With an MSP, 2019, https://global.hitachi-solutions.com/blog/benefits-of-managed-services). One reason is businesses require access to the latest technology to maintain a competitive edge but lack the IT budget to meet those goals. Managed IT Services enables small businesses to play at the same level as enterprise-level organizations, “without overextending themselves (Norman Spears, Hitachi Solutions, The Importance of Managed Services: 8 Reasons to Partner With an MSP, 2019, https://global.hitachi-solutions.com/blog/benefits-of-managed-services).”
Proactive vs Reactive Support, Maintenance, and Recalibration
Many businesses utilize an in-house professional to wait for something to break and then fix it until the next thing breaks and needs to be fixed. On the other hand, RB’s Computer Service is proactive. We use remote monitoring and management to identify, diagnose, and troubleshoot potential problems ideally before they have a chance to become an issue. Given the fact that a large-sized network downtime “can cost businesses as much as $5,600 per minute, that’s well over $300k per hour,” even when you scale down the potential downtime consequences for a small network, it is not hard to imagine how an RB’s Computer Service Managed IT Service Agreement could help a small business save money too. (Norman Spears, Hitachi Solutions, The Importance of Managed Services: 8 Reasons to Partner With an MSP, 2019, https://global.hitachi-solutions.com/blog/benefits-of-managed-services).
Customizable and Flexible Managed IT Service Agreements
RB’s Computer Service Managed IT Service Agreements are not one-size-fits-all. They are tailored to your business’s unique needs. Your business team’s workload will also be reduced. Outsourcing minimizes the workload of your tech-literate staff and allows them to focus on more pressing issues of the company (Eric Schueler, HRCT, In-House IT Vs. Managed Services (Comparison), August 12, 2020, https://www.hrct.net/in-house-it-managed-services/).
Various Management Packages Offered
RB’s Computer Service Managed IT Service Agreements are offered in several packages to accommodate your
particular need and can be upgraded as your needs change, allowing you to adapt to them quickly. We can provide the expert and help your business recalibrate when the business season(s) change. For example, some readers may have heard from other business owners who experienced issues when they moved their network to Windows 10 from Windows 7. Conversely, for RB’s Computer Service Managed IT clients, the change was seamless and largely went unnoticed.
Summary of the Benefits of Managed IT Services
• Proactive approach to IT problems
• Gain access to newer technologies
• Perfect option for businesses without an “IT Department” or one-man/woman designated to IT issues
• Remote office IT support, maintenance, monitoring
• Frees up internal staff for strategic (other) work
• Help with tapping into cloud solutions (Scott Hardee, Aureon, 10 Best Reasons Organizations Turn To a Managed Service Provider, May 16, 2018, https://www.aureon.com/services/it-management/it-services/managed/10-best-reasons-organizations-turn-to-a-managed-service-provider/)
In addition to Managed IT Service Agreements, RB’s Computer Service sells the best commercial-grade firewall routers, best laptop computers, best desktop computers, business computers, computer parts, computer monitors, plus we provide ransomware strategies. For managed IT services, computer repair, iPhone, smartphone, and tablet repairs, contact us today at 763-441-3884 or via email at help@rbsmn.com. We serve customers and clients throughout central Minnesota and St. Cloud.